Tracking visits to my ticketing widget

1. Why should I track this?

Adding a tracking code to your ticketing pages will enable the solution you have chosen to collect data about your visitors and their actions. Here are the main uses. 

1.1 Page by page tracking of the sales funnel 

This means monitoring the various steps of the sales funnel: choice of session (if session mode is enabled), ticket type, form completion, payment then confirmation.

1.2 Conversion tracking 

This means alerting the tracking system to the fact that the goal of the ticketing has been reached, i.e. the user has made a purchase.

This allows to understand the proportion of users who make a purchase compared with the total number of visitors, taking into account criteria such as their acquisition channel. If you run communication campaigns, you can know which ones generate the most sales.   

1.3 E-commerce tracking

Included in several service providers’ offer, this gives a market value to your conversions. The amount of the order is thus added to the statistics, allowing you to identify the acquisition channels that generate the most sales and those who generate the most value. 

1.4 Retargeting

This adds a tracker to the visitor’s browser in order to identify him/her later on ad networks and display your ad to them.

2. Available tools   

The following tools can be set-up directly from your management interface, from the page Communicate > Referencing and exposure. The settings are simultaneously applied to the sales module and minisite 

• Google Analytics: This is one of the most popular tools. It is mostly statistics-oriented and will therefore enable you to analyse the number of visits, give you information about your visitors (location, browser used, language, etc.) and the source of traffic. It also helps track conversions by allowing you to manually set objectives. Finally, if you use the Google ad network, it can be linked to your AdWords account to calculate the ROI of your ads.
• Google Tag Manager: This isn’t strictly speaking a tracking tool but it helps integrate a unique tracking code. That way, once the GTM code is integrated, you can add new tracking codes by editing GTM without having to make changes on Weezevent. It helps you integrate tracking codes that are supported by GTM but not Weezevent. 
• Facebook Pixel: This tracking code is provided for several Facebook services, including retargeting of Facebook ads or conversion tracking. 

If you are using another solution, please check whether it can be integrated via Google Tag Manager (as a specific Tag, the option to use free HTML/JavaScript is not available for safety reasons). Otherwise, please contact us to get a quote for the integration of a custom tracking code. You will find more information on this topic in our dedicated article.

The table below presents the services available with each tracking solution. Please feel free to visit their dedicated page to find out more.