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      1. Weezevent - Help Center
      2. WeezTicket
      3. Set up my event

      Event Cancellation Procedure

      Need to cancel your event? Here are the steps to complete the process:

      1. Stop ticket sales


      Start by halting ticket sales.

      To do this, log in to your Weezevent management dashboard and switch your event back to draft mode.

      Procédure dannulation d’un événement EN01

      2. Notify participants

      Important: Weezevent does not automatically send cancellation notices to attendees. It’s your responsibility to inform them.

       

      You can easily export the email list of your participants via: Attendees > Manage attendees > Actions > Export attendee list

      Procédure dannulation d’un événement EN02!

      3. Process refunds


      To issue refunds, please follow the detailed instructions in the dedicated article.

      4. Legal obligations in the event of cancellation


      If an event is cancelled, organisers are legally required to refund buyers. For more information, consult the related article.