--- title: E-mail Addresses and Spam description: Check and manage bounced or spam-marked emails to improve campaign delivery and ensure your members receive important communications. --- [Skip to content](https://support.weezevent.com/en/e-mail-addresses-and-spam#main-content) - [English](https://support.weezevent.com/en/e-mail-addresses-and-spam) - [Français](https://support.weezevent.com/fr/adresses-emails-et-spams) English Show submenu for translations ![weez-logo-D-nb02-1.svg\]](https://support.weezevent.com/hubfs/weez-logo-D-nb02-1.svg) Open main navigation Close main navigation - - [English](https://support.weezevent.com/en/e-mail-addresses-and-spam) - [Français](https://support.weezevent.com/fr/adresses-emails-et-spams) English Show submenu for translations - [Log in to WeezCrew](https://admin.weezevent.com/crew/auth/sign-in/email) [Log in to WeezCrew](https://admin.weezevent.com/crew/auth/sign-in/email) Welcome to the WeezCrew helpcenter - There are no suggestions because the search field is empty. 1. [WeezCrew - Help Centre](https://support.weezevent.com/en?hsLang=en) 2. [Campaigns](https://support.weezevent.com/en/campaigns?hsLang=en) # E-mail Addresses and Spam > When sending email campaigns, it’s common for some messages to end up in spam folders, preventing members from receiving important information. This often results from stricter security policies implemented by certain email providers. You can check whether an email was successfully delivered or if it was blocked or marked as spam. ### **Identifying Undelivered or Spam-Flagged Emails** Thanks to the status attached to each email sent, you can easily spot messages that weren’t delivered or were marked as spam. #### **1. From the Campaigns Module** - Open the ***Campaigns*** module and select the campaign you want to check. - Click on the ***Bounced*** status to display a list of recipients whose messages were not delivered. ![Adresses e-mail et spams EN01](https://support.weezevent.com/hs-fs/hubfs/refonte%20support/CREW/Adresses%20e-mail%20et%20spams/Adresses%20e-mail%20et%20spams%20EN01.png?width=688&height=240&name=Adresses%20e-mail%20et%20spams%20EN01.png) #### **2. From the Assignments Module** - In the ***Assignments*** module, scroll to the bottom of the page to the **List of Assignment Confirmation Emails** section. Select the **Bounced** status to see the affected recipients. ![Adresses e-mail et spams EN02](https://support.weezevent.com/hs-fs/hubfs/refonte%20support/CREW/Adresses%20e-mail%20et%20spams/Adresses%20e-mail%20et%20spams%20EN02.png?width=688&height=419&name=Adresses%20e-mail%20et%20spams%20EN02.png) **Tip:** If some members haven’t received your communications, reach out to them to confirm their email address or consider using an alternative contact method. **Note:** Email addresses from **sfr.fr** and **neuf.fr** frequently experience delivery issues.   - [Account management](https://support.weezevent.com/en/account-management?hsLang=en#main-content) - [Administrator](https://support.weezevent.com/en/account-management?hsLang=en#administrator) - [Managers](https://support.weezevent.com/en/account-management?hsLang=en#managers) - [My first step with WeeCrew](https://support.weezevent.com/en/my-first-step-with-weecrew?hsLang=en#main-content) - [Les étapes clés](https://support.weezevent.com/en/my-first-step-with-weecrew?hsLang=en#les-%C3%A9tapes-cl%C3%A9s) - [Members](https://support.weezevent.com/en/members?hsLang=en#main-content) - [Member profile](https://support.weezevent.com/en/members?hsLang=en#member-profile) - [Filter & Export member information](https://support.weezevent.com/en/members?hsLang=en#filter-export-member-information) - [Member space](https://support.weezevent.com/en/members?hsLang=en#member-space) - [Communauty](https://support.weezevent.com/en/members?hsLang=en#communauty) - [Member attendance](https://support.weezevent.com/en/members?hsLang=en#member-attendance) - [Teams](https://support.weezevent.com/en/teams?hsLang=en) - [Custom fields](https://support.weezevent.com/en/custom-fields?hsLang=en) - [Shifts](https://support.weezevent.com/en/shifts?hsLang=en#main-content) - [Assignment Settings](https://support.weezevent.com/en/shifts?hsLang=en#assignment-settings) - [Assignment Management](https://support.weezevent.com/en/shifts?hsLang=en#assignment-management) - [Assignments](https://support.weezevent.com/en/assignments?hsLang=en) - [Accreditations](https://support.weezevent.com/en/accreditations?hsLang=en) - [Forms](https://support.weezevent.com/en/forms?hsLang=en) - [Campaigns](https://support.weezevent.com/en/campaigns?hsLang=en) - [Documents](https://support.weezevent.com/en/documents?hsLang=en) - [Options](https://support.weezevent.com/en/options?hsLang=en) - [Technical tips](https://support.weezevent.com/en/technical-tips?hsLang=en) ![Chill listening crop-3](https://support.weezevent.com/hubfs/weez-logo-D-blue01.svg "Chill listening crop-3") © Weezevent Copyright © 2026, Weezevent