Setting Up the Sender's Email Address

To communicate effectively with your members and receive their responses, it is essential to set up the sender's email address in advance.


How to Configure the Sender’s Email Address

  1. In the main menu, go to the Settings module > Emails >  Create a new sender. 

  2. Create a new sender by entering your signature name and the email address you will use for the event. You can also add a banner and a profile picture.

  3. Associate this default signature with the relevant event and save the changes to ensure they are applied.

    Paramétrer l’adresse e-mail de lexpéditeur EN

Validating the Sender's Email Address

Once these details are saved, you will receive a validation email sent by Amazon Web Services to the entered address.


Validation Steps:

Open the confirmation email and click on the validation link to confirm you are the owner of the email address. A confirmation page will automatically open in your browser.

Your email address is now validated. You can close the page and start creating your campaigns.

 

Important: Validating the sender's email address is a crucial step. Without this confirmation, your messages may be automatically marked as spam and not reach your recipients.


Note: You can create multiple email signatures by creating new senders, allowing each administrator to customise their sends and communicate appropriately with their teams.