In order to use and sell tickets through the box office, you must first purchase credits. A credit costs €0.20 (excl. tax).
Upon creating your account, Weezevent gives you 100 credits to enable you to try out this service for free.
Deduction of credits
Each ticket sold on the box office costs a credit (whether the ticket is free or not). So, an order of 2 tickets will cost 2 credits.
Reservations do not use any credit.
Once a reservation is confirmed, the credit is deducted.
Purchasing credits
You have two options:
- If you can pay online with a bank card:
- The easiest is to order a pack of credits from our e-shop,
- or go to your box office homepage (Tools icon on the top-right then Box Office) and click on the credit count on the top right of your screen, in the blue bar. Then click on the button to Buy more credits (see picture below) and follow the instructions
- Alternatively, send an email to contact@weezevent.com telling us the number of packs you would like to purchase along with your event planner number and we will send you a quote.
Update: You can now automatically see your credits in your account when you pay by credit card on the online store
Important : if your credit account is negative, Weezevent can block your access to your box office at any moment.
Please note that if you choose to pay by bank card (Weezevent virtual payment terminal), a commission of €0.99 (incl. tax) or 2.5% of the price of the ticket sold will apply in addition to the deducted box office credit.