--- title: Identifying and Merging Duplicate Members in your Community description: Keep your volunteer database clean by identifying and merging duplicate profiles to ensure accurate member data and improve communication effectiveness. --- [Skip to content](https://support.weezevent.com/en/identify-and-manage-duplicate-profiles-in-your-community#main-content) - [English](https://support.weezevent.com/en/identify-and-manage-duplicate-profiles-in-your-community) - [Français](https://support.weezevent.com/fr/detecter-les-doublons-dans-ma-communaute) English Show submenu for translations ![weez-logo-D-nb02-1.svg\]](https://support.weezevent.com/hubfs/weez-logo-D-nb02-1.svg) Open main navigation Close main navigation - - [English](https://support.weezevent.com/en/identify-and-manage-duplicate-profiles-in-your-community) - [Français](https://support.weezevent.com/fr/detecter-les-doublons-dans-ma-communaute) English Show submenu for translations - [Log in to WeezCrew](https://admin.weezevent.com/crew/auth/sign-in/email) [Log in to WeezCrew](https://admin.weezevent.com/crew/auth/sign-in/email) Welcome to the WeezCrew helpcenter - There are no suggestions because the search field is empty. 1. [WeezCrew - Help Centre](https://support.weezevent.com/en?hsLang=en) 2. [Members](https://support.weezevent.com/en/members?hsLang=en) 3. [Communauty](https://support.weezevent.com/en/members?hsLang=en#communauty) # Identifying and Merging Duplicate Members in your Community ## Maintaining a clean and organized database is essential for smooth event operations. In WeezCrew, duplicate profiles can occur if a volunteer registers multiple times using different emails or variations of their name. This article explains how to identify potential duplicates and merge them into a single, accurate record.   Managing Your Database:  Maintaining a clean and organized database is essential for smooth event operations. In WeezCrew, duplicate profiles can occur if a volunteer registers multiple times using different emails or variations of their name. This article explains how to identify potential duplicates and merge them into a single, accurate record. ### Why Clean Your Database? Merging duplicates ensures that: - **Schedules are accurate:** Prevents a single person from being assigned to two different places at once under two profiles. - **Accreditation is seamless:** Avoids printing multiple badges for the same person. - **Communication is effective:** Ensures the volunteer doesn't receive the same email or SMS multiple times. --- ### How to Identify Potential Duplicates WeezCrew provides an automated tool to help you find similar profiles within your community. 1. Navigate to the **Community** (or **Members**) module in the side navigation bar. 2. Look for the **Duplicates** or **Manage Duplicates** button (usually located at the top right of the member list). 3. The system will generate a list of "Potential Duplicates" based on matching criteria such as: - First and Last Name - Email address Phone number ![Détecter et gérer les doublons dans ma Communauté EN0](https://support.weezevent.com/hs-fs/hubfs/refonte%20support/CREW/D%C3%A9tecter%20et%20g%C3%A9rer%20les%20doublons%20dans%20ma%20Communaut%C3%A9/D%C3%A9tecter%20et%20g%C3%A9rer%20les%20doublons%20dans%20ma%20Communaut%C3%A9%20EN0.png?width=670&height=177&name=D%C3%A9tecter%20et%20g%C3%A9rer%20les%20doublons%20dans%20ma%20Communaut%C3%A9%20EN0.png) --- ### How to Merge Profiles Once the system identifies potential duplicates, you must manually review and merge them to ensure no data is lost. 1. **Select the Profiles:** In the duplicate management view, select the two (or more) profiles that represent the same person. 2. **Review the Information:** A side-by-side comparison will appear. You will see the data associated with each profile (e.g., photo, custom fields, missions assigned). 3. **Choose the "Primary" Profile:** Select which profile should be the main record. This is usually the one with the most complete information or the most recent activity. 4. **Consolidate Data:** - The system will automatically transfer missions, documents, and accreditation rights from the "duplicate" profile to the "primary" profile. - For conflicting fields (e.g., two different phone numbers), select the radio button next to the correct piece of information you wish to keep. 5. **Confirm Merge:** Click the **Merge** button. > **Important:** This action is permanent. Once merged, the secondary profile is deleted, and all history is moved to the primary account. --- ### Pro-Tips for a Clean Database - **Check Regularly:** We recommend checking for duplicates after major recruitment phases or just before printing badges. - **Search by Email:** If you suspect a duplicate that the system didn't catch, use the **Search Bar** in the Member list to look up specific names and manually initiate a merge by selecting both profiles. - **Mandatory Fields:** To prevent future duplicates, ensure that "Email" is a mandatory field in your registration forms; the system uses this as a primary unique identifier.   - [Account management](https://support.weezevent.com/en/account-management?hsLang=en#main-content) - [Administrator](https://support.weezevent.com/en/account-management?hsLang=en#administrator) - [Managers](https://support.weezevent.com/en/account-management?hsLang=en#managers) - [My first step with WeeCrew](https://support.weezevent.com/en/my-first-step-with-weecrew?hsLang=en#main-content) - [Les étapes clés](https://support.weezevent.com/en/my-first-step-with-weecrew?hsLang=en#les-%C3%A9tapes-cl%C3%A9s) - [Members](https://support.weezevent.com/en/members?hsLang=en#main-content) - [Member profile](https://support.weezevent.com/en/members?hsLang=en#member-profile) - [Filter & Export member information](https://support.weezevent.com/en/members?hsLang=en#filter-export-member-information) - [Member space](https://support.weezevent.com/en/members?hsLang=en#member-space) - [Communauty](https://support.weezevent.com/en/members?hsLang=en#communauty) - [Member attendance](https://support.weezevent.com/en/members?hsLang=en#member-attendance) - [Teams](https://support.weezevent.com/en/teams?hsLang=en) - [Custom fields](https://support.weezevent.com/en/custom-fields?hsLang=en) - [Shifts](https://support.weezevent.com/en/shifts?hsLang=en#main-content) - [Assignment Settings](https://support.weezevent.com/en/shifts?hsLang=en#assignment-settings) - [Assignment Management](https://support.weezevent.com/en/shifts?hsLang=en#assignment-management) - [Assignments](https://support.weezevent.com/en/assignments?hsLang=en) - [Accreditations](https://support.weezevent.com/en/accreditations?hsLang=en) - [Forms](https://support.weezevent.com/en/forms?hsLang=en) - [Campaigns](https://support.weezevent.com/en/campaigns?hsLang=en) - [Documents](https://support.weezevent.com/en/documents?hsLang=en) - [Options](https://support.weezevent.com/en/options?hsLang=en) - [Technical tips](https://support.weezevent.com/en/technical-tips?hsLang=en) ![Chill listening crop-3](https://support.weezevent.com/hubfs/weez-logo-D-blue01.svg "Chill listening crop-3") © Weezevent Copyright © 2026, Weezevent