Identify and Manage Duplicate Profiles in Your Community
Maintaining a reliable and up-to-date database is essential for efficient member management. Detecting and merging duplicate profiles helps unify scattered information and centralise member data, ensuring higher data quality across your community.
In your main menu, go to the Community module.
Click on Your members, then select the three dots in the top-right corner and choose Managing duplicates.
Select the main profile where the data should be retained, then click Merge.
Note: It is highly recommended to check for and manage duplicates regularly to keep your database consistent and improve the effectiveness of your communications.