Using registration forms, you can ask questions to your event’s buyers or participants. They are displayed at step 2 of the order process.
1. Default form
When creating your event, a default form is proposed for people who register at your ticket office.
2. Create a form
Connect to your account then click on the event of your choice
- Go to the menu Configure > Forms > Create a form
- The instructions given in the form’s introduction can be customized from Configure > Ticketing options > Custom message
- You can create as many forms as there are ticket types for sale for your event. You cannot assign two separate forms to a single ticket type.
Adding a field
Adding a field will help you collect more information about each participant. Each field can be:
- Mandatory or not. If the field is mandatory, the buyer will not be able to continue without answering that field.
- Asked to the participant or the buyer. That way, when a buyer places an order for X number of tickets, you can choose to collect information from the buyer only or from the buyer AND each participant. For instance, if you collect the first and last names of each participant, the tickets can be nominative. Alternatively, all tickets will display the name of the buyer.
You can edit the display order of each field within the form using the white double arrows on the left of each row: select the row and move it to where you’d like it to be.
To edit a field (question title, answer format), click on the star wheel on the right-hand side.
To delete a field, click on the bin on the right-hand side of each field. Deleting a field cannot be undone. Data collected by this question will remain available in your .csv export if some participants have replied to the question.
Pre-defined fields
Weezevent defined a series of fields frequently used by event planners. Select the fields of your choice to add to your form.
Custom fields
Create your own question, and choose the appropriate response format among the following:
- Text field
- Comment field (the box where the buyer can type text is bigger than that of a simple text field)
- Drop-down list
- Attachment (to be uploaded by the participant) - only jpeg, jpg, gif, png, pdf and doc formats are accepted
- Date field
- Section title (to organize your form)
- Tick box (they can be ticked by default if you’d like)
- Country field
For each custom question, you can type a comment that will be displayed below that question to give more information.
Fields asked to the buyer
By default for online orders, the buyer must fill the following fields for each order: first and last name, email address and confirmation of the email address. This is mandatory to validate the order.
However, you can delete these fields in your form so that they are not asked for offline orders (manual, on location).